List of active policies
| Name | Type | User consent |
|---|---|---|
| Privacy Policy | Privacy policy | All users |
| Cookie Policy | Site policy | All users |
Summary
Privacy Policy Summary (Updated for DUAA 2025)
5E Ltd is committed to protecting your personal data across its websites and services. We collect information through direct interactions, cookies, and third-party tools to deliver and improve our educational services. Data is processed under lawful bases including consent, contract, legal obligation, and recognised legitimate interests (DUAA 2025). You have rights to access, correct, erase, or restrict your data, and to request human review of automated decisions. We use trusted third-party services like Google Analytics, Moodle, and Meta Ads. For Skills Bootcamps, data is shared with the Department for Education. We comply with evolving regulations including DUAA 2025 and OfS registration.
Last updated: 21/10/2025
Full policy
Introduction
Welcome to 5E Ltd's Privacy Policy. We are a UK further education college committed to protecting your personal data and being transparent about how we collect and use it. This policy applies to our website [www.fivee.co.uk], our learning management site [https://vle.fivee.co.uk], our staff information board [https://fiveestaff-infoboard.co.uk/] and other services we provide.
Who We Are
5E Ltd is the data controller for the personal information we process, unless otherwise stated. We are registered with the Information Commissioner's Office (ICO).
What Information We Collect
We may collect and process the following information:
- Name and job title
- Contact information including email address and phone number
- Demographic information such as postcode, preferences, and interests
- Information relevant to customer surveys and/or offers
- Education and employment history
- Information about your use of our website and services
- Any other information you provide to us
How We Collect Your Information
We collect information through various channels, including:
- Direct interactions (e.g., when you fill out forms on our website or correspond with us)
- Automated technologies (e.g., cookies, server logs)
- Third parties (e.g., advertising networks, analytics providers)
How We Use Your Information
We use your information for various purposes, including:
- Providing and improving our services
- Communicating with you about our services
- Marketing and advertising our services
- Analysing and improving our website and services
- Complying with legal obligations
Legal Basis for Processing
We process your data on the following legal bases:
- Consent
- Contract performance
- Legal obligation
- Legitimate interests
- Recognised Legitimate Interests (under DUAA 2025) for activities such as IT administration, fraud prevention, and direct marketing
Marketing Communications
We may send you marketing communications if you have:
- Requested information from us or purchased goods or services from us
- Provided us with your details when registering for a promotion
- Opted in to receive marketing communications
You have the right to opt out of marketing communications at any time.
Data Sharing
We may share your personal data with:
- Service providers who provide IT and system administration services
- Professional advisers including lawyers, bankers, auditors, and insurers
- HM Revenue & Customs, regulators, and other authorities
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. For research purposes, we may retain data under broad consent where publishing privacy notices is disproportionate (DUAA 2025).
Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent
- Request human intervention in automated decision-making processes
Cookies
Our website uses cookies to distinguish you from other users. This helps us provide a better experience and improve our site. Under DUAA 2025, we may use performance and analytics cookies without explicit consent, provided users are informed and can opt out.
Third-Party Services
We use several third-party services to help us operate and improve our services:
- HubSpot CRM for marketing purposes
- Mailchimp for email marketing
- Zapier for automation
- Google Analytics and Google Search Console for website analytics
- Google Ads for advertising
- Moodle for our learning management system
- SMF platform for our staff infoboard forum
- Meta Business Suite (Facebook and Instagram Ads) for social media advertising
Each of these services may collect and process your data according to their own privacy policies.
Skills Bootcamps Programme
For participants in our Skills Bootcamps programme:
- We collect and process your data in accordance with the Department for Education's requirements
- Your data may be shared with the Department for Education for monitoring and evaluation purposes
- We retain your data for the duration specified by the Skills Bootcamps programme guidelines
Future Regulatory Compliance
5E Ltd is committed to maintaining the highest standards of education and regulatory compliance. As part of this commitment:
- We are currently applying for registration with the Office for Students (OfS)
- Once registered, we may be required to share certain data with the OfS
- We will update this privacy policy to reflect any changes in our data processing practices
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
5E Ltd
Selby Centre, Selby Road
London N17 8JL
Email: info@fivee.co.uk
Phone: 02082086660
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
Last updated: 21/10/2025_
Summary
5E Ltd uses cookies to enhance your experience and analyse site usage. We use:
- Essential cookies for site functionality
- Performance cookies (e.g., Google Analytics) to understand visitor behaviour
- Functionality cookies to remember preferences
- Targeting cookies for advertising
Under DUAA 2025, performance cookies may be used without explicit consent, but users are informed and can opt out. Third-party cookies may be set by services like Google, Meta, and Moodle. Cookie settings can be managed via your browser or our cookie banner.
Last updated: 21/10/2025
Full policy
What Are Cookies?
Cookies are small text files placed on your device when you visit our websites. They help us improve your experience and understand how our sites are used.
Types of Cookies We Use
- Strictly Necessary Cookies: Required for the operation of our websites.
- Performance Cookies: Help us understand how visitors interact with our sites (e.g., Google Analytics).
- Functionality Cookies: Remember your preferences and settings.
- Targeting Cookies: Used by advertising platforms to deliver relevant ads.
Consent and Control
Under DUAA 2025, we may use performance and analytics cookies without explicit consent. However, we provide clear information and allow users to opt out.
You can manage your cookie preferences via your browser settings or through our cookie banner.
Third-Party Cookies
Some cookies are set by third-party services we use, such as:
- Google Analytics
- Google Ads
- Meta Business Suite
- Moodle LMS
These providers may use cookies according to their own policies.
Changes to This Cookie Policy
We may update this cookie policy from time to time. Any changes will be posted on this page.
Last updated: 21/10/2025